Returns and Returns
You can request the return of one or more products within 14 days from the date of delivery of the products. Fill out the form below and we will respond within 3 working days with instructions.
The goods must be returned intact, clean, unused, in the original packaging, complete in all its parts (including packaging and any documentation and accessories: manuals, cables, etc.) and complete with the attached tax documentation.
If the return is made due to damage caused by the courier during shipping or a defect in the goods, Cosmos will cover the costs of collecting the damaged goods and shipping the replacement item. Unfortunately, for reasons other than these, the transport costs to return the goods will be borne by the customer.